Returns & Exchanges
We want you to love your Karen Walker purchase, but if you are not completely satisfied, we offer returns on all full-priced items within 14 days of receipt. Please ensure items are in their original condition, unworn, and with all designer tags and packaging intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all brand tags and protective coverings are included to avoid damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via the portal and securely attach it to the outside of your parcel, removing any previous delivery labels.
- 4.Drop Off and Track
Deliver your package to your nearest authorized courier drop-off point and retain your tracking receipt until your refund has been processed.